Update: April 1,2021 At Privé Alliance, we recognize the important role our communities play in everyone’s lives. The health and well-being of our valued customers, staff and partners are always our priority, and as we navigate the rapidly evolving coronavirus (COVID-19) situation together, we want to share with you the extra precautions we’re taking at Privé Alliance. Our North America and Asia distribution center is up and running at this time. We have taken additional precautions, such as keeping facilities extra clean, drastically limiting personnel and educating the staff on how to stay safe and healthy. In the event that the warehouse is affected and unable to ship outgoing packages, we will be sure to let everyone know as quickly as possible. Due to the COVID-19 coronavirus outbreak and measures imposed by governments around the world, there may be unavoidable service impacts on outbound shipments such as shipment delays and customs issues. We ask for your patience and to anticipate delays on all shipping methods. Due to the dynamic nature of the situation, there may be situations that we are unable to provide an estimate of the severity of the delay. Our hearts go out to each and every one of you whose lives have been impacted by COVID-19. Our team is working hard to ensure that it’s business as usual and to minimize the effects of COVID-19. If you have any questions, please feel free to reach out to our Customer Care team at email@example.com. We are available Monday - Friday, from 9AM to 6PM EST.